Bem como já tinha dito uns post atras q tive um problema com um vendedor no Ebay, fiz a quixa dele ha uns dias atraves do Paypal com o centro de disputas, o vendodor deu-me a razão e diz q devolvia o dinheiro, passados uns dias (hoje) recebo este mail da Paypal
Dear Rafael Rodrigues,
After careful review, we have concluded our investigation of the Buyer
Complaint described below.
We have decided in your favor, however, we were unable to recover any funds
from the seller's account. As stated in the PayPal User Agreement, recovery
of funds associated with a Buyer Complaint cannot be guaranteed.
Please know that we will make our best effort to recover the funds in
question if they become available in the seller's account in the future and
will take appropriate action against the seller. Such action may include
issuing a warning, a temporary restriction, or terminating the account.
Keep in mind that PayPal uses a number of factors to determine when to take
action, including member complaints. Due to privacy laws, we cannot discuss
the details of any action taken. We hope you understand our policy and that
it assures you that you are safe using PayPal.
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What to Do Next
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This case is now closed. No further action is required by you at this time.
E agora? Acham q devo ir ao banco fazer o "charge Back"? Ou esperar pelo paypal? Já telefonei à linha de apoio do meu cartão credito e eles disseram para ir a um balcão com os documentos necessários para tratar disso.
É q o q diz no texto deu-me entender q estão à espera q o vendedor tenha dinheiro na conta do paypal??? E se o vendedor não aparecer mais??
No feedback dele há mais pessoas com mesma situação q eu.
Na segunda feira vou ao banco fazer o "charge back" ou não?